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FAQs

Do you have a general question? We bet you can find it here.

• Where are you located?
• Why do people use filtration media?
• What is CRC?

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Account Support

Do you need help ordering, signing in or have general account related questions?

• How do I order online?

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Product Knowledge

Get to know the Carbon Chemistry product line.

• Introducing Aegis™ Filters by Carbon Chemistry
• Mastering MagSil
• What does “T”-5 mean?
• Where do your products come from?
• How do I choose from granular or powder?

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How To...

Find information on how to get started, process and other how to articles.

• How do I get started?
• Should I bake my media?
• How to Incorporate Baking Into Your Cannabis Oil Process
• How Pre-Baking Media Will Enhance Your Cannabis Oil Process
• How do we filter all media out of our end products?

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Addressing Extraction Issues

If you are having issues with your extraction or processes, here are some articles to help.

• What is Medusa stone or fast crash?

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